Straightforward expectations

Website & setup request terms

Effective October 3, 2026. These terms describe this website and the setup-request process.

The core offer

Ordering Owl offers free core online ordering, unlimited orders, 0% Ordering Owl platform commission, and free menu setup and onboarding assistance. Unlimited orders means no order-count limit; it does not guarantee sales or customer demand.

Optional services and separate fees

Online payments and additional features are an optional paid upgrade. The full upgrade price, billing interval and applicable terms will be confirmed before you choose it. Third-party payment processing and any delivery charges are separate from Ordering Owl's platform commission. The free core service does not require purchasing the upgrade.

Requesting setup

A form submission requests contact and setup assistance. It does not instantly activate an ordering service, create a paid subscription or authorize a payment. We will discuss your restaurant's setup with you. No specific completion time is promised.

Information you provide

Please provide accurate business and contact information and only submit information you are authorized to share. Do not include passwords, payment-card details or sensitive customer data. We do not accept menu file uploads through this form.

Questions

Contact Ordering Owl at [email protected]. Our privacy notice explains how setup-request information is handled.